Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS App
• using the GP online system: Patient Access
• Emailing bampton.prescriptions1@nhs.net

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring your paper slip to the surgery

We do not take repeat prescription requests over the phone.

Carterton Surgery Repeat Prescriptions  

Requests for repeat medication handed in to reception at Carterton Health Centre will be collected by Lloyds Chemist either the same day or following day and should be ready for collection from the Chemist three working days later. 

Requests handed in to either of the Lloyds Chemists are delivered to the practice daily for printing and signing of the prescriptions and will be ready for collection from the chemist five working days later.

Please do not telephone us with requests for repeat prescriptions as these will not be actioned. 

NHS App Notifications

Ensure you are Managing NHS App notifications - NHS App help and support - NHS (www.nhs.uk)

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• using your NHS App
• using the GP online system: Patient Access
• at the surgery
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our prescription clerk on 01993 850257 who is available Monday, Wednesday, Thursday and Friday 09:00 to 17:00
• Please note the prescription clerk is unable to advise if your prescription is ready for collection.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

Pharmacies to offer drugs for minor conditions - no GP appointment needed.

Important local pharmacy news

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.